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ONE Mail Info
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  • For existing users
  • For new users
Web Content Viewer - Anonymous Users


ONE Mail is an encrypted email service that allows you to exchange patient health information securely and confidently.  Learn more about ONE Mail services, including user guides, policies and procedures.


ONE Mail Direct is an email service based on Microsoft Exchange 2010 and hosted by eHealth Ontario, providing you with web-based access to one or more secure mailboxes. 

ONE Mail Partnered uses your health care organization's existing email infrastructure and routes email through ONE Mail's secure infrastructure.


  • ONE Mail Partnered is used by health care professionals in large organizations such as hospitals
  • ONE Mail Direct is used by small organizations or individual providers.


  • Interact with your peers for improved treatment decisions through e-consultation, referrals and assessments
  • Access hundreds of thousands of registered health care users via our secure ONE Mail directory
  • Reduce your operational costs by eliminating paper, faxes and couriers
  • Protects you from viruses and spam using the latest technology
  • Data is backed up via geographically distributed data centers with disaster recovery capabilities
  • Highly secure service with built in encryption
  • Free implementation, help with initial setup, configuration guides and comprehensive support documentation 24/7 Service Desk support.


To get a ONE Mail Direct account, download the Request for Service Form PDF Document and return the completed form to onemailinfo@ehealthontario.on.ca

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ONE Mail Reference Info
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